Frequently Ask Questions
PTH GLOBAL FAQ
- What if I am not satisfied with a Lawyer’s service
Where you are not satisfied with a lawyer’s service, you can escalate the issue through our “Escalate” button, where we facilitate a fair resolution and ensure you are satisfied.
- What is PTH Global?
PTH Global is an alternative legal service provider that connects clients with qualified lawyers globally. Our platform eliminates jurisdictional barriers, making it easy to access expert legal services from anywhere in the world.
- Where is PTH Global situated?
PTH Global operates as a fully-virtual legal service provider, with its administrative office based in Nigeria and Arizona, US
- Who can use PTH Global?
PTH Global is designed for businesses, entrepreneurs, and individuals in need of legal assistance, as well as lawyers looking to expand their clientele and increase their earnings.
- What makes PTH Global stand out compared to conventional legal service providers?
PTH Global is an online legal service provider that connects clients to legal service providers. We recognize that over time, there have been concerns about the accessibility to lawyers in terms of financial and jurisdictional constraints. PTH Global seeks to bridge the extant gap between clients and lawyers by making jurisdictional barriers a thing of the past. PTH Global secures your business interests in different shores by connecting you with qualified legal professionals across the globe who possess peculiar knowledge of the intricacies of relevant jurisdictions.
- Who are the legal consultants?
The legal consultants on PTH Global’s portal are have been carefully and painstakingly handpicked by the PTH Global team. The lawyers selected to offer services on the PTH Global portal are licensed and qualified lawyers in their various jurisdictions with relevant skills and experience required to navigate a range of legal transactions from simple to complex transactions.
- How can I sign up on PTH Global?
You can sign up either as a client or a lawyer by visiting our “signup” section and creating an account. Once registered, you can either list your legal service needs on your profile as a client or apply as a legal consultant.
- Are there tools in place to protect my money?
Yes. The PTH Global team recognizes the role that pecuniary benefit plays in the transactions executed on the web portal. As a result of the foregoing awareness, we have entrenched an escrow system. When you hire a lawyer, the funds are held in escrow and will only be delivered to the lawyer upon your approval.
Lawyers on the other hand can also expect to get paid for services delivered. A client would not be assigned a lawyer to provide legal services unless and until legal fees have been transferred by the client to the escrow account.
- What if I am not satisfied with a Lawyer’s service
Where you are not satisfied with a lawyer’s service, you can escalate the issue through our “Escalate” button, where we facilitate a fair resolution and ensure you are satisfied.
- Is there a refund Policy?
Refunds may be issued under certain conditions if the service provided does not meet the agreed-upon terms. Contact our support team for assistance. Terms and Conditions apply.
FOR LAWYERS
- How can I join PTH Global as a legal consultant?
You can apply by filling out the registration form on our website and paying the required subscription fee. Our team will review your qualifications and experience before approving your profile.
- What are the benefits of joining PTH Global as a lawyer?
As a lawyer on our platform, you have access to the following benefits .
- A global client base
- Flexible work opportunities
- Flexible work hours
- Guaranteed payments through our escrow system
- Dispute resolution support for client issues
- How do I get paid?
Once a client approves your service, the payment held in escrow is released to your account.
- How many projects can I host on the PTH Global web portal?
The number of projects that you can host will be determined by the package you are subscribed to. PTH Global offers price-friendly packages that enable you to host from as little as 8 projects, to as much as 30 projects at the same time.
- Can I set my own fees?
Yes, you can set your service rates based on the complexity of the legal work and industry standards.
SECURITY & DISPUTE RESOLUTION
- Does PTH Global offer legal insurance or guarantees?
While we ensure quality service by vetting our lawyers, we do not provide legal insurance. However, our escrow system helps protect both clients and lawyers financially.
- Is my information secure on PTH Global?
Yes, we use advanced security measures to protect your personal and financial information.
- What happens if there is a dispute between a client and a lawyer?
PTH Global has a structured dispute resolution process where both parties can present their case. Our team will mediate to ensure a fair outcome.